Kaya Vineyard and Winery, located in the scenic foothills of Dahlonega, Georgia, and Zerorez Client, is renowned for its panoramic mountain views, handcrafted wines, and unforgettable guest experiences. Built atop a ridge at 1,600 feet above elevation, Kaya produces estate-grown wines from classic European, Italian, and American varietals. The winery features an elegant tasting room, event spaces for up to 200 guests, and luxurious guest cottages designed to provide a serene retreat amidst the vineyards.
Zerorez® Commercial was tasked with comprehensive upholstery and carpet cleaning services across Kaya’s guest cottages, client event spaces, and villas to maintain a clean, welcoming environment for visitors.
Guest Cottages: Upholstery cleaning in living and dining room areas, including sofas, chairs, sectionals, and loveseats.
Bedroom Rugs: Cleaning of all bedroom rugs across multiple cottages (various sizes: 11x12 and 8x10).
Villas: Carpet cleaning in suites, hallways, and staircases, as well as upholstery in living and dining spaces.
Event Spaces: Technician focus on high-traffic areas and furniture with visible stains or discoloration.
The services spanned multiple visits to accommodate Kaya’s operational needs and guest bookings, ensuring minimal disruption to their busy schedule.
High-Traffic Stains: Rugs and upholstery in cottages, villas, and event spaces exhibited stubborn stains from wine spills, food, and general wear.
Condition of Upholstery: Many pieces of furniture, including white chairs and sofas, had visible watermarks, discoloration, and signs of aging fabric.
Operational Schedule: Cleaning of Kaya Vineyard Carpets needed to align with guest reservations, requiring flexible scheduling and efficient project execution to meet Kaya’s standards.
Event Preparation: High-traffic event areas required rapid turnaround clean to accommodate ongoing events, tours, and overnight guests.
Zerorez® Commercial applied its advanced cleaning expertise and patented Zr Water™ technology to deliver exceptional results despite the complexity of the Dahlonega project:
Targeted Upholstery Cleaning: Sofas, loveseats, dining chairs, and sectionals received deep cleaning treatments, significantly improving the appearance of watermarks, wine spills, and wear.
Specialized Rug Treatment: Bedroom and villa rugs were pre-treated and extracted by Zerorez Commercial Technicians to address deep-set stains, ensuring they met Kaya’s high visual standards.
Efficient Scheduling: Zerorez® coordinated with Kaya’s operations team to schedule cleanings during gaps between reservations, minimizing disruption to guests and events.
Comprehensive Quality Checks: Technicians performed walkthroughs after each service, addressing areas of concern and providing updates to onsite contacts regarding persistent stains or damaged Carpets and Upholstery.
Residue-Free Cleaning: Encapsulation cleaning, Extraction Cleaning, and Upholstery Refresh, paired with the patented Zr Water™, left carpets clean and stain free for longer by avoiding harsh chemicals that act as dirt magnets.
Flexible Scheduling: Zerorez® cleaning technicians worked around the Kaya Vineyard and Winery guest reservation schedule, conducting cleaning on after sections of each building were vacated.
Specialized Stain Removal: Although certain Carpets and Upholstery fabric stains posed a challenge, experienced Zerorez® Commercial technicians applied industry-leading pre treatment to significantly reduce the appearance of stubborn water marks caused by mud, spills, beverages, and other materials that, when left untreated, become difficult to remove.
The Kaya Vineyard and Winery team expressed satisfaction with the cleaning results and the professionalism of the Zerorez® technicians. Feedback highlighted the significant improvement in the appearance of furniture and rugs, particularly in high-traffic guest areas. Kaya staff also appreciated the scheduling flexibility of Zerorez and their attention to detail in maintaining the winery’s pristine aesthetic.
Zerorez® Commercial delivered consistent, high-quality cleaning services across Kaya Vineyard and Winery’s guest accommodations and event spaces:
Improved Aesthetic: Stubborn stains, watermarks, and discoloration on upholstery and rugs were significantly reduced, enhancing the overall guest experience.
Minimal Disruption: Cleaning services were completed efficiently, aligning with guest schedules and ensuring event readiness.
Preserved Investments: Zerorez®’s cleaning solutions helped maintain and extend the life of Kaya’s furnishings and carpets, protecting their long-term investment in guest comfort.
Zerorez® Commercial provides event venues reliable carpet and upholstery cleaning solutions for hospitality suites, utilizing Zr Water™ technology to clean without harsh chemicals or leaving any residues. Platinum-rated by the Carpet and Rug Institute, Zerorez® keeps your spaces clean, fresh, and welcoming for every guest and visitor.
Zerorez® Commercial provides industry-leading carpet and upholstery cleaning solutions for hospitality and event venues, utilizing patented Zr Water™ technology to clean deeply without harsh chemicals or residues. Platinum-rated by the Carpet and Rug Institute, Zerorez® ensures your spaces remain clean, fresh, and welcoming for every guest.